Studio Global Help Center

How can we help?

Find concise, step-by-step guides for every part of your AI workspace.

Explore by feature

Choose the area you want to learn, then follow a focused guide.

Promote your brand

Turn cited research into useful public pages that help people discover your brand.

Getting started

Learn the basics and get useful results from your first conversation.

Chat and AI models

Choose a model, write better requests, and work with uploaded files.

Search and research

Find current information, inspect citations, and build deeper reports.

Create and automate

Turn answers into documents and repeatable AI workflows.

Knowledge and reuse

Organize source material in Infobase and reuse your best context.

Account and billing

Understand usage, plans, subscriptions, and workspace settings.

Popular guides

The quickest path through the features most people use first.

Promote your brand · 6 min readPromote your brand

Help people discover your brand by turning cited research into useful, shareable public pages.

Getting started · 3 min readStart your first AI conversation

Open a chat, describe the result you need, and improve the answer with follow-up requests.

Chat and AI models · 4 min readChoose the right AI model

Match model capabilities to quick questions, deep reasoning, coding, research, or image generation.

Chat and AI models · 4 min readUpload and analyze files

Attach supported files to summarize, compare, extract, or answer questions using their contents.

Search and research · 4 min readSearch the web with citations

Use AI Search for current answers and open citations to verify the supporting sources.

Create and automate · 5 min readBuild a reusable AI workflow

Turn a repeated multi-step task into a workflow with clear inputs, outputs, and checkpoints.

Knowledge and reuse · 5 min readBuild and use an Infobase

Create a reusable knowledge collection from your files and use it as context for AI work.

All feature guides

Browse the complete guide library by product area.

Promote your brand

Getting started

Chat and AI models

Search and research

Create and automate

Knowledge and reuse

Account and billing

Frequently asked questions

Short answers to common questions about using Studio Global.

Which AI model should I choose?

Start with the default general model. Switch to a reasoning model for complex analysis, a coding model for implementation work, an image model for visual output, or Search and Research modes when current sources matter.

Why can’t I attach a file?

Confirm that the selected model supports attachments, the file type is supported, and the file is within the limits shown for your account. Try another compatible model or add reusable material to Infobase.

How should I verify an answer with citations?

Open the citation beside the claim, confirm the source supports it, check the publication date, and compare primary or independent sources for important decisions.

When should I use Infobase instead of a chat attachment?

Use a chat attachment for a one-time task. Use Infobase when the same focused collection of source material should be available across multiple conversations or workflows.

How do I contact support?

Use the Contact support button in the Help Center. It opens the Studio Global support chat so you can share the problem and relevant context.

Still need a hand?

Tell our support team what you were trying to do and what happened. Include a screenshot when it helps explain the issue.