Chat and AI models · 4 min read

Upload and analyze files

File attachments let the selected AI model work with your own material. For reliable results, tell the model exactly which information to extract and how the answer should be presented.

Attach a file to chat

  1. Check model support

    Choose a model that supports the type of file you want to use.

  2. Open the attachment menu

    Select the attachment control in the message composer and choose your file.

  3. Wait for the file to finish attaching

    Confirm that the file appears in the composer before sending your request.

  4. Ask a focused question

    Reference the file and specify whether you want a summary, comparison, extraction, critique, or another output.

Useful file requests

  • “Summarize the main findings and list the evidence for each one.”
  • “Compare these proposals by cost, timeline, risk, and missing information.”
  • “Extract every action item, owner, and due date into a table.”
  • “Answer only from the attached document and say when the document does not contain the answer.”

If a file cannot be attached

Try a model that supports attachments, confirm the file type is supported, and check that the file is within the current account limits. For a collection that you plan to reuse across conversations, add the material to Infobase instead.

Open AI ChatBack to Help Center

Didn’t solve the problem?

Contact support and include the feature, model, and steps that led to the issue.

Chat and AI modelsChoose the right AI model

Match model capabilities to quick questions, deep reasoning, coding, research, or image generation.

Getting startedStart your first AI conversation

Open a chat, describe the result you need, and improve the answer with follow-up requests.

Search and researchSearch the web with citations

Use AI Search for current answers and open citations to verify the supporting sources.