The company's telemetry detected a sharp increase in error rates across Office web apps, and its engineers began correlating those patterns across service dependencies to identify a fix . The incident was resolved around 12:48 UTC on June 2 .
Because Microsoft has not released a final root-cause analysis (RCA), the precise engineering trigger remains unconfirmed. However, the "cross-service" characterization strongly suggests a shared backend dependency—such as a storage, authentication, or session-management layer used by both Teams and the Office web apps—failed, cascading into the user-facing error .
Concurrently, a separate incident was unfolding for users attempting to configure multi-factor authentication. When navigating to the My Sign-Ins portal (mysignins.microsoft.com), users received 504 Gateway Timeout errors, effectively blocking the ability to set up MFA for new accounts or manage existing methods . The incident lasted approximately 3 hours on June 1 .
Microsoft's mitigation strategy involved failing over to alternate, healthy infrastructure to restore service . The 504 error pattern and the need for an infrastructure failover point to a failure in the backend service or load-balancing layer that fronts the authentication portal.
It is worth noting that this is not the first MFA-related outage in 2026. A February incident (MO1237461) caused similar 504 errors for MFA sign-ins and was later tied to a third-party MFA provider, Duo, which deployed a fix on its end . Microsoft has not yet disclosed whether MO1329260 involved a similar third-party dependency or was a purely first-party Entra ID service failure.
These two June incidents are not outliers. They are the latest data points in an unusually dense cluster of high-impact cloud outages for Microsoft in 2026. Industry trackers have now logged five significant events in the first half of the year .
Several uncomfortable themes have emerged from this string of incidents:
The critical caveat for both June incidents is the absence of formal RCAs. All analysis above is based on Microsoft's real-time status messaging, admin center updates, and third-party outage tracking. Until Microsoft publishes detailed engineering post-mortems, it remains impossible to determine if these two events shared a common underlying trigger—such as a single infrastructure change that degraded two separate services—or if they were simply an unlucky coincidence. What is already clear, however, is that they fit a broader and deeply concerning 2026 trend that has the enterprise IT world on alert.