Two buyers have reported problems ordering Nvidia hardware through Amazon. AI educator Nick Saraev said four DGX Spark orders were canceled and that Amazon later closed his account; Epic Games CEO Tim Sweeney said his account remained open, but his GPU orders and some regular orders were canceled. Neither account establishes why Amazon acted, and the company had not publicly explained the cases in the reporting available.
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What Saraev and Sweeney reported
Saraev said he placed four separate orders for Nvidia DGX Spark systems on October 31, and all four were canceled. He later posted that Amazon had closed his account. Reporting on the case also described an email he shared saying Amazon had reviewed the account and decided to close it after verification. The account closure is reported from Saraev’s account and the email—not independently confirmed by Amazon.
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Sweeney described a different outcome. He said Amazon did not close his account, but continued accepting regular orders and canceling them shortly before their expected arrival dates after he tried to buy two Nvidia GPUs.
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The reports document two buyers’ experiences, not a confirmed Amazon policy against purchasing GPUs or local-AI hardware. The reason for the cancellations remains unknown.
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The DGX Spark price context
The 128GB DGX Spark was reported at $6,950, compared with its $3,999 launch price. At $6,950 per system, four would come to $27,800 before any additional charges; that arithmetic does not verify what Saraev paid or whether all four orders were charged.
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Memory constraints are relevant context for the rising cost of AI hardware, but they do not explain these specific order cancellations. Micron has said it expects memory and storage supply-demand conditions to be tighter in 2027 and 2028 than in 2026; that is a forecast, not a confirmed date for shortages to ease.
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What is—and is not—known
Available reports do not provide an Amazon explanation for either buyer’s experience. Automated fraud screening, unusual purchase patterns, quantity limits, anti-scalping controls, or a technical error are possible explanations, but none is established by the cited evidence.
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The clearest distinction between the accounts is that Saraev reported an account closure after four canceled DGX Spark orders, while Sweeney said his account stayed open even as Amazon canceled orders after his attempted GPU purchase. Beyond those reported details, the cause remains unresolved.