Waymo’s Dallas Robotaxi Service Is Now Open to Everyone

Waymo has ended the waitlist for its Dallas robotaxi service, turning a limited rollout into an option available to residents and visitors. Since August 4, 2026, anyone can download the Waymo app and request a fully driverless ride—provided the pickup and destination fall inside the current Dallas service area.

The opening is significant, but it is not yet a citywide transportation network. Dallas Love Field Airport and public freeway trips remain outside the public service boundary, and severe weather can still affect operations.

Who can ride Waymo in Dallas now?

The invitation requirement is gone. Residents and visitors can create an account in the Waymo app and request a ride without joining an interest list or waiting for approval. The service is available only where Waymo currently operates, so app-based availability still depends on the addresses entered and current operating conditions.

Waymo says nearly 150,000 riders used its app during the earlier waitlist phase. That period gave the company a way to expand access gradually before opening the Dallas service to everyone.

How to book a Dallas robotaxi

1. Download or open the Waymo app.
2. Enter the pickup location and destination.
3. Check whether both locations are eligible in the app.
4. Request the ride if a vehicle is available.

Waymo’s Dallas service is hailed directly through its app, rather than through a general invitation process. The app is also the practical place to check whether a particular trip is currently possible, especially when weather or road conditions change.

The biggest current limitation: no Dallas Love Field trips

Waymo is still testing its vehicles at Dallas Love Field, but public riders cannot yet request pickups or drop-offs there. Airport service is expected to come later, after testing is complete.

Public freeway trips are also not yet available. For now, a request may be accepted only when the planned route stays within the active local-road service area.

That makes the current service more useful for eligible trips around central Dallas than for airport transfers or longer regional journeys. Waymo’s local footprint has covered about 50 square miles of central Dallas, according to Dallas Innovates.

From Dallas testing to open public rides

Waymo began testing on Dallas streets in 2025. The company then started limited public service in February 2026, initially restricting access through a waitlist before removing that barrier in August.

The sequence reflects a measured commercial rollout: test the vehicles, introduce rides to a limited group, gather operating experience, and then broaden access. Waymo has used similar waitlist-to-open-access steps in other markets, including San Francisco.

Opening Dallas to everyone does not mean every planned capability is ready. Airport and freeway operations remain in testing or preparation, so the scope of the service is still narrower than a conventional taxi or rideshare network.

What vehicles operate in Dallas?

Dallas uses all-electric Jaguar I-PACE SUVs equipped for Waymo’s autonomous ride service. Avis Budget Group is Waymo’s fleet-operations partner in the city, handling services such as vehicle readiness, maintenance, charging, infrastructure, and depot operations.

Waymo provides the ride-hailing service through its own app, while Avis supports the behind-the-scenes work required to keep the vehicles available for service.

How severe weather can affect service

The end of the waitlist does not guarantee availability in every condition. In May 2026, Waymo temporarily paused service in Dallas and other cities amid heavy rain, flash flooding, and concerns about vehicles encountering flooded roads.

That means severe weather may lead to fewer available vehicles, delayed trips, restricted coverage, or a temporary service suspension. The company has said it monitors weather and road conditions before resuming or continuing operations.

For riders, the safest approach is to check the Waymo app immediately before traveling. Enter the exact pickup and destination, then confirm that the trip is offered. During storms, the app’s live result is more useful than assuming that a normally eligible route will remain available.