Regular reporting to the regulator
X committed to providing quarterly reports to Ofcom describing how it handles illegal hate speech and terrorism‑related content on the platform.
Use of outside expertise
As part of the strengthened approach, the company also agreed to incorporate external expert input into its processes dealing with illegal hate and terrorist material, according to reports on the commitments accepted by Ofcom.
The agreement follows months of regulatory pressure from Ofcom, which has been pushing major social media companies to demonstrate that they have effective systems for tackling illegal material shared on their platforms.
Ofcom said the commitments were designed to create stronger protections for UK users and ensure faster responses when suspected illegal content is reported.
The regulator has also pointed to evidence of harmful and illegal content linked to terrorism appearing on major platforms, reinforcing its expectation that companies act quickly to detect and remove it.
The regulatory push has been intensified by broader public concerns about extremist and antisemitic content circulating online. Some reports say the crackdown gained urgency after a series of antisemitic incidents in the UK increased pressure on social media companies to respond more aggressively to hateful or extremist posts.
Advocacy groups have welcomed steps toward faster enforcement but have argued that stronger and more consistent moderation will still be needed to reduce harmful material online.
The commitments are part of a broader shift in UK digital regulation, particularly under the country’s expanding online‑safety regime.
Authorities have raised concerns about new types of harmful content on platforms, including AI‑generated deepfakes and other abusive material. UK officials have warned that such content can be illegal and have emphasized that platforms share responsibility for preventing its spread.
Separately, regulators are continuing to investigate X and related technologies. For example, the UK Information Commissioner’s Office opened inquiries into the Grok AI system over concerns about the potential generation of harmful sexualized imagery and how personal data is processed.
The commitments represent a formal pledge by X to strengthen moderation practices for illegal hate speech and terrorist content affecting UK users. However, they do not end regulatory scrutiny.
Ofcom has indicated that investigations into X’s systems and related technologies are ongoing, meaning the platform could still face further oversight or enforcement depending on the results.
For now, the deal marks a significant step in the UK’s effort to hold major social platforms accountable for how quickly and effectively they respond to illegal content online.
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