How Studio Global collects information
Where applicable, we indicate whether and why you must provide us with Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our Services if that information is necessary to provide you with the service or if we are legally required to collect it.
Personal Information provided by you
We collect your information, including your sign-in credentials, name, and email address, when you register to use our Services, request that we contact you or provide additional information to you, or attend an event.
If you contact us directly, such as to request information or access to the Services, or for Customer Support, we may receive additional information about you, such as your contact information and the contents of your communication. We may receive information when you complete a form on our Sites.
Information we collect when you use the Services
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer or mobile device. When you use our Services, we and our third-party service providers may collect information from you through cookies.
We may use both session cookies and persistent cookies. If you disable cookies on your browser, some parts of the Services may not work fully.
Information required to generate your content
We will collect and store information such as your prompts, product images, and reference images in order to provide and improve our Services.
You may withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal; We need your Personal Information to provide you with the Services, including for account registration, or to respond to your inquiries; We have a legal obligation to use your Personal Information; and We or a third party, have a legitimate interest in using your Personal Information. In particular, we have a legitimate interest in using your Personal Information to conduct business analytics, and otherwise improve the safety, security, and performance of our Services.
We take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period or to, or such information is necessary to resolve disputes and enforce our agreements.
Your rights and choices
Upon request, Studio Global will provide you with information about whether we hold any of your Personal Information. You can access or rectify your information by reaching out to us at firstname.lastname@example.org. You can delete your information by sending an email to email@example.com with the respective email address you would like for us to delete. To opt-out of receiving our newsletters or marketing emails, you can contact us at the above email address. Please note that we have the right to reject deletion requests that are unduly burdensome or repetitive or that cannot be honored in light of legal obligations or ongoing disputes, or where retention is necessary to enforce our agreements or protect our or another party’s rights, property, safety, or security.
You also have the right to exercise your right to data portability to easily transfer your Personal Information to another company.
If we materially change the ways in which we use or share Personal Information previously collected from you through our Service, we will notify you through our Service, by email, or other communication.
How to contact us